Refund policy

Return & Refund Policy

We want you to love what you ordered. If something isn’t right, please review our return policy below.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, your item must be returned in the same condition in which you received it: unworn, unused, unwashed, and with any original tags or packaging.

To start a return, please contact us with your order number and the item(s) you would like to return. Returns sent without first contacting us may not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we sent the wrong item.

One-of-One, Vintage & Upcycled Items

Many of our products are created using vintage, thrifted, or upcycled garments. These pieces may show signs of their previous life, including fading, distressing, discoloration, variations in fabric, or other minor imperfections.

We consider these characteristics part of what makes each piece unique and not a defect.

Because many items are one-of-one, we generally cannot provide an identical replacement or exchange. If you would like a different item, please return the original item according to this policy and place a new order.

Damaged or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or you receive the wrong item, contact us as soon as possible with your order number and photos of the issue. We’ll review the situation and work to make it right.

Non-Returnable Items

The following items are not eligible for return:

  • Gift cards

  • Items marked Final Sale

  • Customized or personalized items

  • Items that have been worn, washed, altered, or damaged after delivery

Sale items are returnable unless they are specifically marked Final Sale at the time of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Original shipping charges are non-refundable.

Please allow your bank or credit card company additional time to process and post the refund after it has been issued.

Exchanges

Because many of our pieces are one-of-one, we do not offer traditional exchanges. If you would like a different item, please return your original purchase and place a new order for the item you want.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part or an item that arrived damaged or defective.

We recommend using a trackable shipping method. We are not responsible for return packages that are lost or damaged in transit.

Contact Us

If you have questions about a return or refund, please contact us through the contact information provided on our website.

Please include your order number when contacting us about an existing order.